Monro Auto Service and Tire Centers

Em L 2 months ago

I had an extremely frustrating and uncomfortable experience at this Monro location. The inspector, Cody, told me that he could fail my inspection because of my rear windshield wiper. I later checked Pennsylvania’s actual inspection regulations, which address the windshield-wiper system and specifically identify the driver- and passenger-side wipers. A rear-window wiper is not listed as an inspection requirement or rejection criterion. Cody also threatened to fail my inspection because my license plate has a small chip, even though the plate is securely attached, illuminated, fully visible, and every letter and number is clearly readable. Pennsylvania’s inspection code only allows rejection when the plate does not match the registration, is hanging loosely, is obscured so the numbers cannot be identified, or the plate light does not work. PennDOT’s own FAQ also states that even an illegible plate, by itself, is not grounds for failing an inspection. When I asked what specific Pennsylvania inspection rule he was relying on, I did not receive a clear explanation. I also heard Cody talking about another customer and commenting that the customer could not speak English. I found that c

Dawn Najmy 3 months ago

My daughter was traveling to State College for a two week camp when the ac went out in her car. Taylor and the techs at Monro took great care of her and had the repair done quickly. This was her first experience with a car repair place, and it was solid! She made the three hour drive home in the comfort of working ac. With the brutal temperatures we have endured, we are grateful for a job well done!!

Mercedes Squirewell 4 months ago

Taylor was very helpful and she was able to fit us in on the same day regarding our flat tire. We thought we may have needed a seal for the rim, but it turned out to be a nail and luckily it was patchable! All the crew members were very nice and polite when we brought our truck in, which makes a huge difference! Thank you all!

Christian Basios 5 months ago

I had a problem with my brakes since the brake fluid kept leaking out of the reservoir. I went to Monro and they were extremely fast, had it fixed and ready to go within two hours. They also let me keep it free of charge since the fix wasn’t too major. The service was amazing in there as they make sure the customer’s needs and concerns come first before anything else. Perfect environment and I will most definitely be going back anytime I need any work done on my car. They just got a customer for the future!

Shawn Eckley 9 months ago

I had an excellent experience with Monro Auto service and tire center in state college and cannot recommend them enough. Ryan and the team at Monro truly went above and beyond to make sure everything was taken care of for us. He did whatever needed to be done to get the job completed, including working directly with the warranty company and keeping us informed throughout the entire process. Ryan’s professionalism was outstanding. He took the time to communicate clearly, answer our questions, and make sure we felt confident every step of the way. It’s rare to find someone who is so dedicated, knowledgeable, and genuinely cares about their customers. If you’re looking for an automotive repair shop you can trust, Monro Auto service and tire center in state college is the place to go. The service was exceptional, and Ryan and his team made the entire experience stress-free.